challenging a decision
If you have applied to join the register and you disagree with a decision about your application you can request a review for any of the following reasons:
- Not being allowed to join the register
- Being removed from the register
- Having your priority taken away (because you have arrears or there is another problem which is preventing you from being allowed to bid)
To request a review you need to contact homes@kennet tel 01380 724911 and explain why you want a decision reviewed. You will usually be asked to make a written appeal listing the reasons why you think the decision was wrong and send it to us within 21 days of the decision.
You can ask homes@kennet to review any other decisions about the how your housing application has been assessed and we will explain why the decisions have been made.
If you disagree with a decision about your homelessness application you can request a review for any of the following reasons:
- your eligibility for assistance
- your priority need
- your local connection
- the provision of suitable temporary accommodation
- the discharge of duty to find you suitable, permanent accommodation
Please follow here for Policy and Procedure for a review of a homelessness decision